| Question: How long before my dress is delivered? |
| Answer: Appointments are encouraged, but not necessary. By
making an appointment, your bridal specialist will be able to give you
the attention you need to pick the perfect dress and accessories for
your special day. To make an appointment call 877.726.4356 |
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| Question: Are alterations available? |
| Answer: Alterations are available on the all products that we
sell at Alfred Angelo flagship boutiques. All alterations, including
bustle, are offered at an additional charge. If you are not purchasing
a dress directly from an Alfred Angelo Flagship Boutique, contact your
local store that carries Alfred Angelo designs for their alteration
policies. You should allow enough time for alterations to be completed
– plan on approximately 2 months prior to your portrait or wear date. |
|
| Question: Do you accept returns? |
| Answer: Our gowns are specially made to order. Because of this, all sales are final. We cannot accept returns or exchanges. |
|
| Question: What kinds of payment options are available? |
| Answer: Please discuss payment options with the local bridal salon that carries Alfred Angelo designs. |
|
| Question: What sizes are available? |
Answer: Bridal Gowns - 2-20, 16W-28W for Classic Fit styles (1000 Series), 0-30W for Modern Fit styles (7000 series)
Lengths available short, regular or extra length
Bridesmaids - 2 to 20, 16W to 28W
Junior Bridesmaids - 8 to 14
Mini-Maids – 2T - 7
Flower Girls – 2T to 16
Prom - 0 to 18
Prom Plus - 16W to 28W
Special Occasion – 2-20, 16W-28W for Classic Fit styles (6000 Series), 0-30W for Modern Fit styles (7000 series)
Extra length is available. |
|
| Question: Can I make the train longer on a bridal gown? |
Answer: Yes, you can add 24", 36", or 48" to any bridal gown
that is made with a train length or longer. This service is provided
for an additional charge. Some of our gowns can also be ordered
without trains if you prefer. |
|
| Question: Can my dress be ordered in a custom length? |
| Answer: Our bridal gowns can be ordered 3 inches longer or
shorter than our standard length. Our bridesmaid gowns are available to
order in standard or with 3 inches of additional length. |
|
| Question: Do you offer jackets for your bridal gowns? |
| Answer: Yes, we have coordinating bridal gown jackets for you to
choose from. These jackets are made from the same fabrics and laces as
our bridal gowns, and are meant to coordinate beautifully with your
Alfred Angelo gown. |
|
| Question: Can I buy an Alfred Angelo gown online? |
Answer: We recommend that you do not buy your gown over the
internet. We have received many calls from brides who purchased online
only to find that they didn't receive the dress they expected, or it
was delivered too late for their wedding. Some received counterfeit
dresses, others received used dresses or the wrong style or size. Some
brides have found that buying over the internet didn't save them money
because they had trouble finding a qualified alterations specialist who
could properly fit their dress.
This is the most important dress
you will ever buy. Saving a few dollars is not worth the risk. The
internet is a great place to narrow down styles before you visit a
store. But when it comes time to purchase, it has been proven time and
time again that the best place to buy is a full service bridal store
where you can see, feel and try on the dress before you make a
commitment. Our company stands behind the Alfred Angelo dresses
purchased at Alfred Angelo Flagship Boutiques and authorized bridal
retailers listed on our store locator. |
|
| Question: Can I order extra fabric? |
| Answer: Extra fabric is usually available to order. Your
bridal specialist will be able to check the availability of the fabric
at the time you place your order. |
|
| Question: Can I get a fabric swatch? |
| Answer: Yes, fabric swatches are available for our bridesmaid
dresses and our Dream in Color™ Bridal gowns. Swatch cards with our
available colors and fabrics can be ordered online for a small shipping
and handling fee. Click here to go to our catalog and swatch card page. |
|
| Question: Can I get a matching wrap or jacket for your bridesmaid dresses? |
| Answer: Yes, we do offer matching wraps, shawls and jackets for
our Dream in Color™ bridesmaid dresses. Wraps and Shawls are available
in Satin and Chiffon and Jackets are available in Organza - all in 55
colors. We do not offer Taffeta Jackets or Shawls, however extra
fabric can be ordered through your bridal store and you can have one
made. |
|
| Question: How do I order a catalog? |
Answer: Copies of our current catalogs are available through our website
and at most authorized retailers in the US. If you live in the US and
you would like to order a copy. Catalogs and swatch cards are available
for a small postage and handling fee.
If you live in the UK, Canada, Australia or New Zealand, copies of our catalogs may be available at authorized retail stores that carry Alfred Angelo designs. |
|
| Question: How do you safeguard my information on your web site? |
Answer: Your personal information is never at risk. When you
enter the "order a catalog" area of our website, you will see the
secure lock symbol and https in the form section of your browser.
SSL
is short for Secure Socket Layer, a protocol developed for transmitting
private documents via the Internet. SSL works by using a private key to
encrypt data that's transferred over the SSL connection. Both Netscape
Navigator and Internet Explorer
support SSL, and most Web sites
use the protocol to obtain confidential user information, such as
credit card numbers. By convention, Web pages that require an SSL
connection start with https: instead of http.
If you would like to see our privacy policy, click here. |
|
| Question: What are cookies? |
Answer: Cookies are small pieces of information stored on your
hard drive that help the web site keep track of pages you visited, the
fact that you are logged in to your account, which items
you have
selected to purchase, etc. This information is used to make your
shopping experience more enjoyable. We use cookies for other
information as well to gauge the effectiveness of various marketing
programs and email campaigns. These cookies are only written if you
choose to click on our links and expire after a short period of time.
Neither of these forms of cookies retains any personal information
whatsoever. They only record which pages you have visited so we can
improve your user experience on our site. |
|
| Question: Who is Verisign? |
| Answer: Verisign is the leading secure sockets layer (SSL)
Certificate Authority enabling secure e-commerce and confidential
communications for Web sites, intranets, and extranets. This mark
assures that site visitors have the strongest SSL encryption Internet
security available. To learn more, go to www.verisign.com. |
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